COVID-19 Updates

 

March 15, 2020 update:

We are grateful for everyone’s support and understanding as we continue to implement additional measures to minimize the risk of COVID-19 for each member of our communities. All of us at Ingleside will continue to work hard every single day to ensure the health and safety of our residents and staff.

We thank you for your patience, understanding and flexibility as we work through this ever-evolving situation. In the days and weeks ahead, we will provide updates on this webpage about our continued efforts to safeguard our community.

We’re monitoring COVID-19 closely: As part of our preparedness protocol, we have been closely monitoring and assessing the impact of COVID-19. As information from the Center for Disease Control (CDC), Center for Medicare and Medicaid Services (CMS), and World Health Organization (WHO) changes, and new guidelines are shared by local health agencies, Ingleside will continue to update our preventative measures in accordance with the guidance we receive.

We’re continuing to take actions to protect our residents and staff: Ingleside communities have implemented their pandemic plans and are following well-established procedures for ensuring continuity of service. This includes putting various processes and procedures in place that are designed to limit the spread of the virus.

Out of an abundance of caution and our commitment to protecting the health and safety of our community, effective immediately, we have implemented the measures described below.

Non‐essential visitors will not be allowed on campuses
We are following the latest guidance from the CDC, CMS and the local health agencies and we are only allowing visitors for “end of life situations or if they are essential for resident care.” Non-essential vendors and contractors, other than for emergency situations will not be permitted.

No deliveries will be made to resident apartments by outside vendors. All deliveries will be left at the concierge stations. Community staff will deliver the items to the resident’s door.

Social Distancing and Closing of Common Areas
Social distancing may be the most effective way for people who aren’t infected with the coronavirus to avoid getting it. But it does lead to some major changes in how we lead our lives and how social interactions occur.

We understand the importance of everyone’s emotional health and are striving to make sure people are feeling connected, while also following the safety guidelines from the CDC. 

We encourage family members and residents to stay connected through use of phone, email, facetime, skype, and other similar platforms.
The following will be revaluated on a regular basis as per the monitoring of jurisdictional and federal guidance.

• Dining: To ensure effective social distancing, we have temporarily closed our community spaces including our dining areas. All meals are being provided to residents while dining areas are currently closed.

• Programs & Services: Programs, religious services and transportation services have ceased operations to remain in alignment with ‘social distancing’.

• Leaving the Campus: Because there may be infected individuals in the greater community, at this time, we discourage residents from leaving the campus, except for medically necessary reasons. All persons returning to the community will be screened for possible virus contact and have his or her temperature taken.

 

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